049 CF Finals

Supporter Privacy Policy

Cystic Fibrosis NZ recognises the importance of protecting supporters’ privacy. By providing Cystic Fibrosis NZ with personal information, you consent to the collection, holding, use and disclosure of your personal information in accordance with this privacy policy or as otherwise agreed with you.

 

Supporter confidentiality

Cystic Fibrosis NZ is committed to protecting your privacy. Any personal information provided to us will be treated in accordance with the Privacy Act 1993 and not be used or disclosed other than as described in this privacy policy.

Cystic Fibrosis NZ adheres to the following guidelines:

  • Information about donations is handled with respect and confidentiality and, at a minimum, to the extent provided by law.

  • Some supporters prefer anonymity. We will respect the wishes of supporters who prefer their gift to remain confidential.

  • The personal information supporters provide when donating or registering for an event will be protected by Cystic Fibrosis NZ. Cystic Fibrosis NZ collects your name and contact details when you donate. We hold your records securely in accordance with the Privacy Principles of the Privacy Act 1993. When donating to us you can opt-in by way of a check box to receive email and/or mailed communication from us. You can opt out of this communication at any time by contacting us.

 

The information we collect

Cystic Fibrosis NZ collects and uses personal information from supporters including: addresses, telephone numbers, e-mail addresses, dates of birth, event attendance, relationships with other supporters, banking establishment and donation dates/amounts.

Specific requests made by supporters are recorded; for example, requests to not be contacted via phone or to be excluded from certain mailings, as well as specific information provided by supporters, such as motivation for support, any correspondence with Cystic Fibrosis NZ and highlights from interactions. Other ways of supporting Cystic Fibrosis NZ will also be recorded, such as being a regular monthly supporter (CF Hero) or considering, intending or having already included a gift for Cystic Fibrosis NZ in a Will.

 

How we collect the information

When donations, whether solicited or not, are made to Cystic Fibrosis NZ, the details provided by the supporters are recorded in our database, but supporters will be contacted only if they have opted to hear from Cystic Fibrosis NZ.

When a supporter uses a third-party website to sponsor/support someone fundraising for Cystic Fibrosis NZ, details provided are recorded in our database, but supporters will be contacted only if they opted to hear from Cystic Fibrosis NZ.

Personal details of individuals/organisations who signed up for more information from Cystic Fibrosis NZ through our website are also added to our database.

 

How we use that information

Cystic Fibrosis NZ collects or obtains personal information for the following purposes:

  • To distribute receipts for donations;
  • To thank supporters for their donation and send donor acknowledgement letters;
  • Internal analysis and record keeping;
  • Direct communications including mailings and e-mails, to update on fundraising activities, ask for support with fundraising activities, surveys etc (if the supporter has opted-in to this communication);
  • For any other purpose indicated at the time of supply of the information to Cystic Fibrosis NZ.

Cystic Fibrosis NZ will use and disclose supporters’ personal information only for these purposes or as otherwise authorised by the supporter or required by law.

 

How we store that information

All access to supporter financial information is strictly limited to professional staff responsible for processing and reporting on this data. To meet New Zealand Inland Revenue legal and audit requirements, all donation forms are retained for seven years following donation, sealed and stored in secured premises with 24-hour alarmed security. For online payments, Cystic Fibrosis NZ uses only fully accredited processing services to ensure that cardholder information is always protected. Cystic Fibrosis NZ does not store credit cards and all payments are handled by a secure, Payment Card Industry (PCI) data security compliant, third party. The Cystic Fibrosis NZ website is secured with an SSL Certificate, as part of PCI compliance.

Access and Correction of Information

Under the Privacy Act 1993 you have the right to access and request a correction to your personal information. To ensure that your recorded personal information is accurate and up to date, please notify us of any changes to your personal details as soon as possible through the following contact methods:

Phone: 09 308 9161
E-mail: info@cfnz.org.nz

Or write to:

Cystic Fibrosis NZ
PO Box 110 067
Auckland Hospital
Auckland 1148

 

Website Privacy


Security

Protecting the privacy and personal data of the visitors to the Cystic Fibrosis NZ website is of the utmost importance to us. This site has security measures in place to protect the loss and alteration of information under our control.

 

Personal Information

Cystic Fibrosis NZ collects your name and contact details when you donate. We hold your records securely in accordance with the Privacy Principles of the Privacy Act 1993. When donating to us you can opt-in by way of a check / tick box to receive email and/or mailed communication from us. You can opt out of this communication at any time by contacting us.

 

Use and disclosure

We only use personal information that you provide to us through this site for the purposes for which you supplied it. We do not share your personal information externally unless this is necessary for the purpose for which you gave us the information (for instance to investigate a complaint) or sharing is permitted by law.

If you provide feedback regarding our website, we will only use it to develop and improve the site.

We analyse non-identifiable web traffic data to improve our services.

Cystic Fibrosis NZ will not sell, distribute or lease your personal information to third parties, unless we are required to by law. If you have previously agreed to us using your personal information, you may change your mind at any time by contacting us. You may also request details of the information we collect about you.

 

Important information

This privacy statement does not cover links within this site to other websites.