Frequently asked questions

For recurring donations set up via the CFNZ website, over the phone or with your debit/credit card, you can change the amount and frequency of your gift at any time by contacting admin@cfnz.org.nz. If you set up your recurring payment through your online banking, simply find your recurring donation payment and make the changes accordingly.

We are sorry to see you go, but we fully understand your decision. Drop us an email at admin@cfnz.org.nz and we will assist you with the cancellation.

For donations through our website, there is no minimum amount – you can set whatever amount you are most comfortable with.

If you are a New Zealand taxpayer you can claim up to a third of your donation back at the end of the tax year. In order to do so, you will need to submit the IR526 tax credit claim form along with the donation receipts the following April. You can also do this online at the end of each tax year.

For individuals who donate via payroll giving, you receive immediate tax credits that reduce your PAYE payable, and do not need to wait until the end of year to claim your tax credits.

You definitely can! There are no special steps necessary, simply do so via our donate page. Do note that we only accept Visa and Mastercard.

Yes, we will ensure you are emailed or posted your annual tax receipt by the end of April for the previous financial year. Please ensure that we have your latest email or postal address to ensure you receive this.

If you’re making a one-off donation via our website, you will be sent a tax receipt automatically at the time of your donation.

Our Charity Registration number is CC10274. For further details, you can access the Charities Commission website.